Safe & Responsible Gaming
Commitment — cg77
cg77 believes gaming should be a source of entertainment — not stress or problems. Our platform provides independent control tools to keep you protected.
Why is responsible gaming important?
Online gaming is a popular form of entertainment for millions of people in Bangladesh. Like any entertainment, however, it should be enjoyed in moderation. cg77 always wants our users to have a healthy and enjoyable experience.
When gaming gets out of control, it can have a negative impact on personal, family and financial life. That is why at cg77 we maintain tools and policies that help you play consciously and responsibly.
We believe the responsibility for building a healthy gaming environment belongs to both us and you. On this page we discuss how you can keep yourself protected and how to get help if problems arise.
Need urgent help?
If you feel gaming is affecting your life, contact us right now. Our support team is active 24/7.
Our protection tools & controls
cg77 provides multiple effective measures to help you keep your gaming experience under control.
Set Deposit Limits
You can set your own daily, weekly or monthly deposit limit. Once a limit is set, it cannot be increased before the pre-determined period has passed. This helps you stay within your budget.
Time-Out
If you want to take a break, cg77 lets you temporarily suspend your account for a set period — from 24 hours up to several weeks. Your account will remain inactive until the break period ends.
Self-Exclusion
If you feel gaming is getting out of control, you can request a permanent or long-term self-exclusion. Your account will be fully closed and no promotional communications will be sent to you.
Review Gaming History
You can view your deposit, withdrawal and betting history from your account at any time. Staying aware of your spending patterns is the first step toward responsible gaming.
24/7 Support
The cg77 support team is available 7 days a week, 24 hours a day via live chat and email. You can reach out in Bengali or English for any concerns or questions about gaming.
21+ Age Verification
cg77 is for users aged 21 and above only. Age is verified at the time of registration. We apply the highest technical measures to prevent access by minors.
Warning signs of problematic gaming
If the following signs appear, gaming may be becoming a problem. If you notice them in yourself or someone close to you, seek help immediately.
- Spending more than your budget and placing larger bets to chase losses.
- Spending too much time gaming while neglecting family, friends or work.
- Wanting to cut down or stop gaming but being unable to, failing repeatedly.
- Lying about gaming or hiding it from others.
- Taking on debt or borrowing money from others to fund gaming.
- Feeling restless, irritable or anxious when not playing.
- Using gaming as a way to escape stress or problems.
Practical tips for staying safe
Follow these simple rules before and while playing on cg77.
Before each session, set aside a specific amount that you can afford to lose without it affecting your daily life. Stop when you reach that limit.
Decide in advance how long you will play each day. You can use a timer. Judgment tends to decline during long sessions.
It is best not to play when you are angry, frustrated or under the influence of alcohol. Good decisions come from a clear state of mind.
Games on cg77 are purely for entertainment. Trying to chase losses often leads to even greater losses.
Don't play for long stretches without stopping. Get up and walk around, drink some water, and rest your eyes from the screen.
Activate protection on your account
Activating gaming controls on cg77 is very straightforward.
Log In
Log in to your cg77 account and go to the Account Settings section.
Responsible Gaming menu
Find the "Responsible Gaming" option in Settings.
Set your own limits
Choose deposit limits, time-out or self-exclusion.
Confirm
Save your changes. Let support know if needed.
How do I request self-exclusion?
To request self-exclusion, contact our support team directly via live chat or email. After your request, your account will be deactivated within the specified timeframe and all promotional or marketing emails will stop. If you attempt to open a new account during this period, we reserve the right to cancel it.
Protecting children & minors
cg77 strictly follows a 21+ age policy. Minors are completely prohibited from participating in any gaming activity. If you have children or teenagers at home, take the following steps:
- Use parental control software on computers and mobile devices.
- Never share your login credentials (password, PIN) with anyone else.
- Always log out of your account after playing.
- Keep payment cards and mobile banking access (bKash, Nagad, Rocket, Upay) out of reach of minors.
- It is best not to open gaming applications on your device in front of children.
Age verification process
Every user's age is verified when opening an account on cg77. If necessary, identity documents may be requested before the account is fully activated.
If you ever suspect that a minor is using your account or attempting to open their own, notify us immediately at [email protected]. We will investigate as quickly as possible.
Remember: cg77 is for users aged 21 and above only. If this rule is violated, the account will be permanently closed.
Responsible gaming FAQ
Here are answers to common questions from cg77 users.
Play responsibly, enjoy with ease
Gaming on cg77 is purely for entertainment. Stay within your limits, stay protected. Visit our FAQ page to learn more or log in directly to manage your own settings.
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