cg77 Terms & Conditions

General Information & Acceptance

These terms and conditions ("Terms") govern the use of the cg77 platform and all associated services. When you create an account on cg77 or browse this website, you are considered to have automatically accepted these Terms.

cg77 is an online gaming platform that offers slots, live casino, sports betting, and other gaming services. These Terms are written in Bengali and apply to users in Bangladesh.

1.1 Scope of the Terms

These Terms apply to all services, features, and content on cg77, including the mobile version, the web version, and any new services launched in the future. cg77 may set separate additional terms for specific pages or sections, which will serve as a supplement to these general Terms.

1.2 Age Requirement

All cg77 services are available only to persons aged 21 or older. Use of an account by a minor is strictly prohibited. If an account holder does not meet the applicable age requirement, that account will be closed immediately and any associated winnings may be forfeited.

Account Registration & Eligibility

Having an active account on cg77 is a prerequisite for using all services on the platform. You must provide accurate and complete information to complete the registration process.

2.1 Registration Requirements

• Each person may hold only one account — creating multiple accounts is prohibited.
• Account information must always be true, accurate, and up to date.
• It is the account holder's responsibility to keep login credentials (username and password) confidential.
• Transferring or selling an account to a third party is strictly prohibited.
• Conducting any activity using another person's account is prohibited.

2.2 Grounds for Ineligibility

The following persons may not create or use an account on cg77:

• Anyone under the age of 21.
• Anyone whose account has previously been suspended or terminated by cg77.
• cg77 employees or their immediate family members.
• Anyone who is on the self-exclusion list.

Account Verification

cg77 carries out an account verification process to ensure a safe and reliable environment. In the interest of security and fraud prevention, users may be asked to verify their identity at any time.

3.1 Required Documents

• A valid National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method used.

3.2 Verification Delays

cg77 reserves the right to temporarily hold withdrawals until the verification process is complete. However, we aim to complete this process as quickly as possible.

Deposit & Withdrawal Policy

The following policy applies to deposits and withdrawals on cg77. Only approved payment methods may be used on our platform.

4.1 Approved Payment Methods

The following Mobile Financial Services (MFS) methods are currently available for transactions on cg77:

• bKash — Bangladesh's most popular mobile wallet.
• Nagad — the postal department's digital financial service.
• Rocket — Dutch-Bangla Bank's mobile wallet service.
• Upay — UCB's digital payment solution.

4.2 Deposit Limits

The minimum deposit amount is ৳100 (one hundred taka) — this applies to all payment methods. The maximum deposit limit depends on the level of account verification and the payment method.

4.3 Withdrawal Limits & Timeframes

The minimum withdrawal amount is ৳500 (five hundred taka). Successful withdrawal requests are generally processed within 5 to 30 minutes. However, account verification or security checks may occasionally cause a slight delay.

4.4 Transaction Conditions

• Only payment methods registered in the account holder's own name may be used.
• Depositing from or withdrawing to third-party accounts is prohibited.
• In the case of suspicious transactions, cg77 reserves the right to initiate a verification process.
• The source of deposited funds must be legitimate.

Bonuses & Promotional Offers

cg77 offers various types of bonuses and promotional offers. Each offer has its own terms, and compliance with them is mandatory.

5.1 Welcome Bonus

The cg77 welcome bonus is a 150% bonus on your first deposit, up to a maximum of ৳10,000. For example:

• Deposit ৳1,000 and receive a ৳1,500 bonus, giving you a total balance of ৳2,500.
• Deposit ৳14,000 or more and receive the maximum ৳10,000 bonus, giving you a total balance of ৳24,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15x, applied only to the bonus amount — not to the deposit amount. Example: ৳1,500 bonus × 15 = you must complete ৳22,500 worth of bets before winnings from the bonus can be withdrawn.

5.3 General Bonus Terms

• The same bonus may not be claimed on multiple accounts from the same household or the same device.
• Withdrawals are not permitted before bonus wagering is complete.
• If wagering is not completed before the bonus expires, the bonus and any winnings earned from it will be cancelled.
• Specific game category conditions may apply to each bonus offer.
• VIP cashback (weekly: Bronze: 0.3%, Silver: 0.6%, Gold: 0.9%, Platinum: up to 1.2%) is not subject to bonus wagering requirements.

Prohibited Activities

The following activities are strictly prohibited on the cg77 platform. Involvement in such activities may result in account termination as well as legal action.

6.1 Technical Misuse

• Using bots, scripts, or automated software to play games.
• Attempting to gain unauthorized access to any software or system on the platform.
• Using any form of hacking or cracking to predict game outcomes.
• Using a VPN or proxy to bypass the platform's geographical restrictions.

6.2 Financial Misuse

• Operating multiple accounts for the purpose of bonus arbitrage or bonus abuse.
• Chargeback fraud — making unjustified chargeback claims to a payment provider after depositing funds.
• Using the platform for money laundering or to conceal the source of illegal funds.
• Using unauthorized payment methods or stolen accounts.

6.3 Behavioural Violations

• Harassing, insulting, or threatening other players or staff.
• Spreading false or misleading information about cg77.
• Using cg77's brand or trademarks without authorization.

Responsible Gaming

cg77 places the highest importance on responsible gaming. We believe gaming is a form of entertainment — not a source of income. Please use the platform for entertainment purposes only.

7.1 Limit-Setting Features

cg77 gives players the option to set the following limits:

• Daily, weekly, or monthly deposit limits.
• Loss limit — the session will automatically end if losses exceed a specified amount.
• Session time limit — the game session will automatically end after a set period of time.
• Self-exclusion — an option to exclude yourself from the platform for a specified period.

7.2 Support Services

If you feel that gaming is having a negative impact on your life, please contact our support team. For more information on responsible gaming, visit the Responsible Gaming page on cg77.

Intellectual Property

All content, logos, trademarks, graphics, software, and other materials on the cg77 platform are the intellectual property of cg77. They are protected by copyright law.

8.1 Restrictions on Use

• Reproducing, distributing, or commercially using any content from cg77 without prior written permission is prohibited.
• Creating any misleading material using the cg77 logo or trademarks is prohibited.
• Decompiling, reverse engineering, or modifying the platform's software is prohibited.

8.2 Third-Party Content

cg77 offers games from various game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. The intellectual property of these games belongs to the respective provider.

Limitation of Liability

cg77 strives to provide the highest quality of service; however, cg77's liability will be limited in the following circumstances.

9.1 Technical Issues

cg77 is not liable for any loss caused by server downtime, internet disconnection, or technical errors. We are always ready to resolve such issues promptly.

9.2 Third-Party Services

cg77 is not directly liable for disruptions or errors in the services of payment providers (bKash, Nagad, Rocket, Upay) or game providers. However, our support team will assist you as much as possible in such situations.

9.3 Force Majeure

cg77 will bear no liability if services are disrupted due to natural disasters, war, cyber attacks, or other circumstances beyond our control.

Amendments & Termination

cg77 reserves the right to change, amend, or update these terms and conditions at any time. A notice will be posted on the platform for important changes.

10.1 Effectiveness of Changes

Continuing to use the platform after revised terms and conditions are published will be considered acceptance of the new terms. Therefore, it is advised to visit this page regularly.

10.2 Account Closure

You may request to close your account at any time by contacting our support team. It is possible to withdraw all valid balances before closing the account.

10.3 Account Suspension or Cancellation

In the event of a breach of terms and conditions, cg77 may immediately suspend or cancel any account. This decision will be final and cg77 is not obligated to provide any explanation, though we always strive for transparency.

10.4 Contact & Dispute Resolution

For any questions or disputes regarding these terms and conditions, please contact our support team first. Write to our 24/7 live chat service or email [email protected]. We provide support in both Bengali and English.